Aiden's Cakes and Bakes Terms and Conditions

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When placing an order, it is the customers responsibility to declare any allergies or food intolerances they may have, this extends to the person they are planning on sharing any of my products with. If the order is to be used as a gift it is the persons ordering the products responsibility to declare any allergens or food intolerances. By placing the order they declare that all information given is true and accurate at the time of ordering.

When placing an order for a custom cake a non refundable deposit must be paid this will normally be 50% of the bill/quote. This non refundable deposit will be paid before an order will start to be made. If a celebration cake or large order is required to be made before a specific date and time the non refundable deposit should be paid immediately to avoid any unnecessary delays in receiving an order. 

Refunds will only be given if an order has been accepted and a non refundable deposit paid, but Aiden’s Cakes and Bakes cannot meet the requested deadline due to circumstances relating to the owner e.g. death in the family, ill health etc. A refund minus the non - refundable deposit may be given in exceptional circumstances, this will be determined by a case by case basis and is not guaranteed,  If you refer a friend or family member, you will receive 10% off your next order only when the friend or family member places an order for more than £10 and they quote your full name at checkout. 

Aiden’s cakes and Bakes does not specialise in dietary requirements, ingredients containing allergens may be swapped out if requested by a customer where possible e.g. gluten free flour, remove nuts from a recipe etc. great care is taken to remove the risk of cross contamination of allergens however this is not 100% guaranteed therefore traces of allergens may remain. For allergen information or to discuss allergen requirements, please contact us using our contact information or individual product descriptions.